Betting Rules

Before confirming a bet, make sure that the stake and all other details are correct. Once a bet has been accepted, it normally cannot be changed, cancelled or withdrawn by the player unless the relevant product rules specifically allow it. If a cancellation or adjustment option is displayed, its availability may depend on the product, the stage of an event or game, technical conditions and any stated requirements.

Games and betting products are settled using the result generated or recorded by the applicable game system, event official, data source or other authorised process. The game or product rules may explain which result is used when an event is postponed, abandoned, interrupted, corrected, dead-heated or otherwise affected. Where a result is amended by an authorised source, settlement may be updated in accordance with the applicable rules.

For casino games, the outcome is determined by the game mechanics shown on the platform. Where a random number generator or similar technology is used, outcomes are produced by that system and are not selected by individual players or staff. You should follow the instructions displayed for each game, including the order in which actions must be taken and the circumstances in which a round is complete.

The amount returned from a winning bet depends on the product rules, the stake, the displayed odds or payout table and any applicable restrictions. A displayed balance, price, return or payout may be subject to verification and correction where there is an obvious error, system fault or inaccurate information. Rules applying to a specific product take priority over general wording where the two are inconsistent.

1. Select the product or game you wish to use.
2. Review the available instructions, odds, payout information and important conditions.
3. Enter the stake or select the relevant wager amount.
4. Check the bet slip or confirmation screen carefully.
5. Confirm the bet only when all details are correct.
6. Review the accepted bet in your account history and report any apparent issue promptly.

You should not place a bet if the platform is displaying incomplete, delayed or inconsistent information. If a technical problem occurs during a game or transaction, stop using the relevant function and review your account history. A screen message, interrupted connection or missing confirmation does not by itself determine whether a bet was accepted. The recorded account and system information will be reviewed when necessary.

You are responsible for checking the product information before participating. This includes any minimum or maximum stake shown, qualifying conditions, event status, game instructions and settlement information. If you are unsure about how a wager works, seek clarification through the support channel available on the website before placing it.

Gambling should be an entertainment activity, not a way to make money or solve financial problems. Set a budget before you start and only gamble with money you can afford to lose. Never chase losses, borrow money to gamble or continue playing because you believe a win is due. Outcomes are uncertain, and previous results do not guarantee future results.

Take regular breaks and avoid gambling when you are upset, tired, affected by alcohol or other substances or under financial pressure. Consider using available account controls, such as deposit limits, loss limits, session reminders, time limits or self-exclusion options, where offered. These tools can support safer play, but they work best when combined with your own spending plan and honest monitoring of your behaviour.

Signs that gambling may be becoming difficult to control can include spending more time or money than planned, hiding gambling from others, feeling anxious after playing, chasing losses, neglecting responsibilities or repeatedly trying to recover money through further bets. If any of these signs apply, stop gambling and seek support from an appropriate Australian gambling-help service or health professional. If gambling is causing immediate financial or personal danger, seek urgent assistance through the relevant emergency or support service.

You may request account restrictions or self-exclusion in accordance with the options available through the service. A self-exclusion request should be treated seriously. Do not attempt to create another account or use someone else's account during a restriction period. If you believe you may have a gambling problem, consider asking a trusted person to help you manage access to gambling and money.

These Betting Rules provide general information and do not replace the detailed rules shown for a particular game or product. If there is a difference between these general rules and a product-specific rule, the product-specific rule will generally apply to that bet. We may update the rules from time to time to reflect operational, legal or regulatory changes. The current version available on the website applies when you use the service.

If you have a question about a bet, settlement, account restriction or responsible gambling option, use the support channel made available on the website. Include relevant information, such as the date, game or product and bet reference where available, but do not send your password or full payment details.